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BOOK WITH US DIRECT!!

If you want the best rate for your stay, book with us direct and get 10% off standard rate bookings made by phone or email.

 COVID-19 Update 

The health and wellbeing of our guests and team members  is and will always be our priority.  Please see our dedicated page for further details. 

OUR ACTION PLAN

Our team and suppliers.

  • Every team member will be trained in new health and hygiene related procedures and their responsibility to guests and colleagues.
  • We’ll take all reasonable steps to follow the government’s Covid-19 Secure Workplace Guidelines.
  • We will supply all necessary PPE. 

Cleaning 

  • A new risk-based approach to cleaning will be implemented and all team members will be trained accordingly. Hand sanitiser will be available and visible at several points across the property, including all rooms and staff areas. 

Social distancing

  • We’re encouraging people to pass through our communal areas quickly. We’ll also promote the best guest flow through the Broadmead to avoid pinch points in corridors. 

Food and drink

  • All our bookings are now on a 'room only' basis as we are no longer offering breakfast.

Self Check in and check out

  • All rooms will be available to check in from 3 pm onwards to ensure we have additional time to clean the rooms to the new guidelines.
  • You will be provided with a key code to access the hotel and keys to your room will be located in the reception lounge. You can now come and go as you please. 
  • We will be taking card payments only. We will no longer accept cash. Payment will be taken on the day of arrival via our booking system. Please ensure you have the right card details when you book.  
  • A phone number will be available for all guest enquiries.
  • When checking out please leave your keys on the board in the lounge. Check out is now 10.00am 

 
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